Reviews
4.9 1,037 reviews
Superior Comfort Heating and Cooling gets an A+ in every regard. First, the gentleman who gave the estimate was professional and knowledgeable without being pushy. Then, the workmanship of the installation team was magnificent. Again, they were professional, polite, and careful. The men took their time to make the furnace fit and work well in the space. Some pieces were custom made in their shop so we would get a safe, efficient furnace. Finally, Superior Comfort does things correctly and in a contemporary and thoughtful way. They were also less expensive than the other company from which we got an estimate. On the day the installers were due to arrive, I was sent an email with a photo of the men I was to expect. I was informed of the time of their arrival. They did indeed arrive within minutes of when they said they would. After the installation, my husband and I had questions about the humidifier. A technician came to our home to better educate us on how to operate the digital thermostat and what we could expect from the device. There was no charge for this visit. We also had a hot water heater and air conditioner installed by Superior Comfort. We haven't used the air conditioner yet because our installation was near the end of October. But, from our interaction with the Superior Comfort Crew, I have no doubts that they will be available to continue to serve us well. My husband and I are older folks. So, we have experienced a wide variety of workmanship and dealings with service people at our home. We can't think of many, if any, who can exceed the service that Superior Comfort provides. We are so happy we went with them. Their business approach is exemplary. The owner could give lessons to others who run a business. His staff speaks highly of him for the work environment and quality of the goods. If the future yields problems with our equipment, I'll come back and change my review. I doubt that will be necessary. A+ and a HUGE thank you is being sent to Superior Comfort.
Debra Young
I became quite concerned when I was told I had a crack in the heat exchange and had to get a new furnace quickly. The weather was cold and was getting colder in the days to come. I had 4-5 companies lined up but Superior was first on my list. They were listed with the BBB and had great reviews. I met Bryan, who assessed my situation. He was professional and knowledgeable and was determined to be the only company I would contact. I had a peace of mind after making my decision and you can’t buy that. Superior came out the next day. I was sent information in advance of who was coming to my home as well. I met Gavin and Darryl, they went right to work and did an excellent job. My 89 year old mother and I are so grateful for such great service. Thank you Superior!
Margarita Aguirre
Superior Comfort heating and cooling sent two amazing well knowledgeable and respectful employees Donald Wendy and Ricky O’Rourke to install a new high efficiency furnace and A/C at our home. Our furnace was about 30 years old so we definitely needed the update. These two gentleman were very nice and answered all my questions throughout the day. When initially calling this company for a quote they came out and gave me several affordable options to consider and did not try and push anything on me. I definitely recommend this family owned company. And will continue to use them with their Comfy Club that comes out to do yearly routine maintenance and change our filters.
jenette kedroske
I would like to personally thank Todd, Tyler & Miciah for everything they have done in the past 48 hours. My families furnace unfortunately had a crack, after shopping around I finally figured this would be the best company. We are so SATISFIED and grateful for the hard work, dedication, patience, and warmth they brought. Starting from my initial phone conversation I was elated for them to arrive. Miciah came and was very honest and made me feel comfortable in an area I am very uneducated in. He was completely honest and open in every single step showing me the issue and letting me know we could finance for low monthly payments! Once we found we needed a new AC Unit & Furnace they immediately came in and begin our financing portion. Within 24 hours Todd and Tyler arrived. They were just as family oriented, careful, hardworking and informative. As a home full of women we were all comfortable and safe feeling which is the icing on the cake. We appreciate everything you all have done and hope your business continues to flourish and prosper for the many years to come. Thank you Superior Comfort.
xoxololo !
I am posting this for me and my husband, Dave. The technician arrived on time and assessed the issue. We are having with our furnace very quickly. My husband was so impressed with his professionalism and knowledge. We would definitely use superior again and have recommended them to our friends.
Frances
REQUEST A QUOTE
Our Services
Main Menu
Service Areas
Main Menu
- Allen Park, MI
- Flat Rock MI
- Gibraltar, MI
- New Boston/ Huron Township, MI
- Riverview, MI
- Rockwood, MI
- Romulus, MI
- Southgate, MI
- Taylor, MI
- Trenton, MI
- Woodhaven, MI
- Wyandotte, MI
- Newport, MI
- Carleton, MI
- Downriver, MI
- Lincoln Park, MI
- Brownstown, MI
- Grosse Ile, MI
- Northville, MI
- Canton, MI
- Plymouth, MI
- Westland, MI
- Wayne, MI
- Garden City, MI
- Livonia, MI