Privacy Policy

Who We Are

Superior Comfort LLC and Our website address is: https://www.superiorcomforthvac.com. 

Last updated 10/12/2024 and we reserve the right to change this privacy policy at any time without notice. 

Who We Are
Our website address is: https://www.superiorcomforthvac.com.

What Personal Data We Collect & Why We Collect It

Comments
When visitors leave comments on the site, we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help with spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media
If you upload images to the website, avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies
Our site uses cookies, including but not limited to those created by the Facebook Pixel and Google Analytics, to collect and track visitor information for analytical and advertising purposes.

  • Facebook Pixel: We use Facebook Pixel to track user behavior and activity on our site for the purpose of improving our advertising efforts. You can learn more about how Facebook collects and uses this data here: Facebook Data Policy.
  • Google Analytics: This service helps us to understand how visitors engage with our site. Google Analytics uses cookies to track visitor interaction. You can view Google’s privacy policy here: Google Privacy Policy.

If you leave a comment on our site, you may opt-in to saving your name, email address, and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

When you log in, we will also set up several cookies to save your login information and screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me,” your login will persist for two weeks. If you log out, the login cookies will be removed.

Contact Forms
When you fill out a contact form, we collect the data you provide, including name, email, and message content, to follow up on your inquiry.

A2P Messaging Compliance
We may use automated text messaging services to send you important updates, promotional offers, and service reminders. Your phone number may be stored in compliance with A2P (Application-to-Person) messaging guidelines. You can opt out of receiving these messages by replying “STOP” to any message we send.

Embedded Content From Other Websites
Articles on this site may include embedded content (e.g., videos, images, articles). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that content, including tracking your interaction if you have an account and are logged in to that website.

Analytics
We use third-party analytics services (such as Google Analytics) to collect and analyze usage data, which helps us to improve the user experience on our site. These services may collect your IP address, browser type, operating system, and pages visited on our site.

Who We Share Your Data With
We do not sell or share your personal data with any third parties for their own direct marketing purposes. We may share anonymized data with third-party analytics services to better understand user behavior on our site.

How Long We Retain Your Data
If you leave a comment, the comment and its metadata are retained indefinitely. For users that register on our website (if applicable), we also store the personal information they provide in their user profile.

What Rights You Have Over Your Data
If you have an account on this site or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided. You can also request that we erase any personal data we hold about you, except for data we are obliged to keep for administrative, legal, or security purposes.

Where We Send Your Data
Visitor comments may be checked through an automated spam detection service.

Your Contact Information
For any questions or concerns about this privacy policy or your personal data, you can contact us at [ su*****@su*****************.com ].

Additional Information

How We Protect Your Data
We take appropriate measures to protect the data you share with us, including using secure servers and encrypting sensitive information.

What Data Breach Procedures We Have In Place
In the event of a data breach, we will notify affected users within 72 hours and take all necessary measures to mitigate the breach.

Industry Regulatory Disclosure Requirements
This site is not subject to HIPAA regulations, as we do not collect or store any Protected Health Information (PHI).

Third-Party Services and Cookies
We may receive data from third parties (such as Google or Facebook) through tracking technologies like cookies and pixels. This data helps us improve our marketing strategies and user experience.

Changes to This Privacy Policy
We reserve the right to update or modify this privacy policy at any time. Any changes will be posted on this page with an updated revision date.

Questions about this Privacy Policy or Your Personal Data
You may contact use several ways including here directly on our website at our contact form https://www.superiorcomforthvac.com/contact-us/
Call us direct at 734-931-0167
Email us at co*****@su*****************.com

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