Reviews

Wow what an amazing company! Hot water tank gave out and created some challenges for us. Contacted Superior Comfort (on a Friday) and they accommodated us with same day service. They took out the old tank and replaced with the Classic Series Rheem. The installation of new tank looks awesome. The guys Tyler and James were very professional and knowledgeable in their duties. Great job, great service thanku so much guys.

We used Superior and Gills plumbing for a HUGE plumbing issue. Needed to have a pipe under our house replaced. I am going to do a review just for the install and then another great review when they come back and fill everything up. The installation took two days. The crew was fantastic! Ignacio led a great team of guys. Joe M, Joe L and Kyler were so wonderful. All of the dudes went above and beyond, were kind, courteous, and clear about every step of the process. I am a comfy club member and it saved us 2 percent off this huge job. Will never call someone else!

I knew when my dad’s furnace went out that this wasn’t a “turn it off and turn it back on again” situation. This was a job for a professional technician. Superior Comfort Heating and Cooling, headquartered downriver MI near me, came out the very next day. As someone who spends her days troubleshooting incoming emails, calls, alerts, and managing both new and aging IT environments for companies — I get it. Walking into an unfamiliar environment, seeing the issue for the first time, and needing to identify the problem, explain it clearly, and build an action plan on the spot — all while respecting someone’s equipment and their home. Being on the other side of that troubleshooting scenario was a great reminder that the fundamentals don’t change across industries. Thorough troubleshooting. Clear communication. Respect for the environment and the person relying on you. Because of that approach, my dad was able to make an informed decision and replace a furnace that had deeper, fatal issues beneath the surface — instead of sinking money into a repair that wouldn’t have lasted. So thank you to all the HVAC professionals out there keeping homes safe. And thank you for taking the extra time to document, explain, and educate. Those details matter more than people realize.#PhilRychlinksi #BryantHenry

Phil is super friendly & professional. I appreciate all the recommendations and honesty regarding updates & repairs to my furnace. I was most concerned about the safety of the home and our family. We often hear about explosions & gas leaks, so it was great to get some peace of mind. Thank you Phil! I would definitely recommend.

This total experience with this company was awesome. We needed a new furnace and air conditioner. The installers James, Tyler, and Austin were so efficient and polite. They did a wonderful job and were very considerate of our home. I’m so happy we called them.