Reviews
4.9 542 reviews
We had an outstanding experience with Superior Comfort! The communication, professionalism, and friendliness displayed was truly exceptional.Ethan and Donald took great care while they were installing our new furnace and A/C. They put down drop cloths on the carpet and cleaned everything up 100%. I never realized how bad our old equipment looked until they installed the new one. I’ve already noticed a big difference in the comfort in our house. The temperature is much more consistent and it’s quieter with the high-efficiency furnace. I’m looking forward to lower energy bills!I would highly recommend Superior Comfort Heating & Cooling for all of your HVAC needs. The value and service you receive for your investment is beyond compare!
Char Haener
Superior Comfort Heating and Cooling have done repairs for us over the last few years and have always come out quickly usually same day. This time our furnace couldn't be repaired. They were out the next day putting in a new furnace and hooking it up temporarily until it could be fully installed so we didn't have to go without heat. The two guys that came out and did the installation of the new furnace and A/C were super knowledgeable and explained everything they did. They gave us clear pointers on how to keep up the maintenance. Donald and Ethan were great! I would highly recommend this company if you need a repair or are looking to install a new furnace or A/C.
Shannan Beck
Justin and Rudy arrived on time (to my Lincoln Park home), we’re professional, courteous and encouraged me to ask questions during the installation. Removal of the old unit and install of the new Rheel 95% high efficiency unit took approximately 6 hours, and the gentlemen left the space clean. I am a very happy customer.
Ennis Smith (Bro. E)
We had a tune up on our furnace and to no surprise the 22yr old system was getting ready to retire. Iceberg heating and cooling did the tube up and did a great job inspecting. When we inquired on a new system they dropped the ball. The rep that came out didn’t spend much time looking at the system and needs we needed. She then gave us a list of options and the highest being way past our budget and only offered around a 80% efficiency. Thank the Lord my parents had theirs replaced and I gave Superior a call. The rep that came out was very thorough and explained everything to us and gave multiple options. We ended up going with the high end package which offers a two stage furnace with a 96% efficiency, whole house humidifier, and high end air filter that last 6months to a year. Also a brand new air conditioning unit. All in all going with the high end package we still saved around $4,000 choosing Superior over Iceberg. Icebergs package only offered the furnace that wasn’t even that efficient. Their scheduling was great we only had to wait till the following week. The techs that did the job turned what would have taken two days into a single day, they walked us through the whole process, and they were extremely considerate given the circumstances. If you need a furnace this company is the one. If need any work done ask for Justin, Thomas, and Donald. THIS is the crew that you want. Good job guys!!
Luke Brooks
We had our AC, furnace, and water heaters replaced, and our ducts sealed and insulated, and Superior gave us a great deal for everything as well as a financing offer. Justin and Donald came to our place in Flat Rock and from the start were courteous, professional, and respectful of the property. They put down cloths to protect our floors and stairs, took care to fold up area rugs so they would not be trampled, and were communicative throughout the process (letting us know when water would be turned off and back on, what parts they’d be working on each day, answered all of our hundreds of questions, and demonstrated all features before they left). They cleaned up after each work day, and I even commented that things were cleaner after each day than when they arrived! We’ll definitely call on Superior again if we ever need more (and they’ll be servicing everything they just installed). Highly recommend!
Cindy

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